Why choose SolutionCondo as your employer?

To work in condominiums, you may come from many other fields, related or not. 

That’s why it’s a good idea to tell everyone who we are, because many people are likely to know someone who might enjoy working in one or other of the fine professions offered by condominium management.  In the past, our customers have been an excellent source of employee referrals.

In a field as unique as condominium management, the importance of management training and experience is crucial, and any employer must train its employees to retain them for as long as possible.

Condominium management companies range in size from 2-3 employees to over a hundred, like SolutionCondo. Each company structure is different, from a manager who does everything to a structure with multiple support departments, where the manager is the orchestra conductor. Some management firms have offices (sometimes several) while others are 100% telecommuting. Each business environment is different and brings its own set of benefits for the employee who chooses to join it. 


So, the question remains, when there are so many choices on the market for an employee, why choose SolutionCondo and condominium management?


1. Our corporate culture

It’s no secret that our strength lies in our team. What sets us apart from other employers? Team spirit and mutual support really come alive, as do our other values such as integrity and excellence. We have clear values, and we put them forward.


2. Our different career paths

Since 2017, we have been operating with a career path for our managers. Since then, supervisor career paths have been added, as well as those for the administration and accounting departments (those for other departments will follow).

What is a career path? It’s a tool that broadly describes an employee’s career path. More specifically, for our manager career path, we have 7 levels (level 1, 2, 3, intermediate, senior, management director, senior manager), each of which determines objectives and responsibilities, as well as the skills to be mastered.

These career paths are a superb tool for professional development.  They make it easier to see the possibilities for advancement within the company.  What’s more, an employee who is committed to his or her work can progress at a more sustained pace, since progress along the career path is not dictated by time, but by the acquisition of skills and autonomy.


3. Company growth

The structured growth of a company is an inexhaustible source of opportunities for employees.  In fact, at SolutionCondo, employees don’t have to wait for their bosses to retire to get a chance to grow and have opportunities, WE HAVE THEM!


4. In-house training and coaching

We are fortunate to have a colleague dedicated solely to training. Why is that? Because we know that it’s through training and coaching that we can enable our colleagues to develop professionally. We have a number of experts in various fields who give training courses. From emergency management to technical building maintenance, from the legal aspects of the job to financial management, from managing interpersonal relations to managing expectations, and so on. 

In-house training courses are structured and adapted to the realities of the field, taking into account company processes and best practices developed over the years. What’s more, we organize team-building days with all our managers and take advantage of the opportunity to provide training in both technical and interpersonal skills. 


5. Support departments

Ahh our support departments! Let’s face it, they enable our managers to carry out their management mandates more efficiently and effectively. It’s not for nothing that we call our managers orchestra conductors.  An incredible amount of work is produced upstream or downstream by management support departments.

We’d like to take this opportunity to thank them: administration, collections, accounting, customer service, claims management, technical work, legal services and property start-up.


6. Our various committees

We have various committees with different objectives within the company:


7. Our office location options

We offer our colleagues whose work allows them to work in our different offices: Montreal, Laval, Brossard, Quebec City and soon Gatineau!


8. Our range of benefits

Did someone say free telemedicine? Oh yes, we did!  We offer this service 24/7 to our employees because it’s important that they have effective services for themselves and their families.

In addition to telemedicine, we have an employee assistance program that includes 12 hours of free psychotherapy, a mental health access desk, and a good range of benefits.

Oh, and the coffee is free, and Jeans Fridays are every day!


9. Our state-of-the-art work tools

One word: UpperBee. Why is UpperBee considered the best property management software? Because it offers a complete suite of tools, from accounting and communications to a request management system, a maintenance logbook, a document directory, multiple registers, a meeting management tool and much more.

It’s a powerful tool that all employees share, so that all the latest information is available at the click of a mouse, no matter where we are.

Thanks to this tool, the team gains in efficiency and communications between departments and with customers are facilitated.


If you’re still hesitating to embark on this adventure with us, you should know that I’ve been with the company for five years now, and I’ve seen the company blossom and the benefits it offers its employees, and that’s just the beginning!

Over the past few years, we’ve put in place a whole range of benefits to enable our team to flourish and enjoy a good work-life balance. These include summer working hours, a suggestion box in all our offices, and soon an employer-contributed RRSP plan. If I haven’t succeeded in convincing you with this text, I’ll add that working at SolutionCondo means working for a Quebec-based company that’s fun and growing, as well as being a workplace that’s inclusive for everyone and that realizes the importance of each person in the company.


So, would you like to apply? Click here ! 


Water quality for pools and other artificial basins in condominiums: Are you fully aware of the regulations?

In Quebec, water quality in swimming pools and other artificial basins is regulated by the Regulation respecting water quality in swimming pools and other artificial basins (hereinafter referred to as the Regulation).


Regulatory requirements

Coming into force on January 1st, 2007, the Regulation establishes a framework for monitoring water quality through rigorous standards, regular testing and record-keeping. Failure to comply with these regulations can result in penalties, including fines imposed by municipalities.

The Ministry of the Environment provides a number of resources on its website to help you better understand the Regulation:


Requirements for condominium pools and bassins

Testing requirements vary according to building size:


Water quality standards

Under this Regulation, the microbiological and physico-chemical quality of water in pools must comply with certain standards. For example, microbiological parameters such as fecal coliforms, Escherichia coli and Pseudomonas aeruginosa must be below 1 CFU/100 ml.


Deadlines for microbiological sampling

The Regulation also stipulates that water samples for microbiological testing must be taken at specific intervals:

It is important to note that there must be a minimum interval of 10 days between samples. Samples must be taken during the basin’s opening hours.

Physico-chemical tests

For physico-chemical tests, the frequency of testing depends on the pond installation. If the pool is equipped with a continuous reading system that records the data collected, physico-chemical tests must be carried out three times a day: at opening, in the middle of the day and at closing.

In the absence of such a system, physico-chemical tests must be carried out every three hours throughout the period from the opening of the pool. Parameters such as water temperature, alkalinity, residual bromine, chloramines, free chlorine residual, total chlorine residual, hardness and pH must be analyzed on site within 30 minutes to 2 hours of sampling.


Operator responsibilities

According to the by-law, « the person responsible »  for a pool means any owner or operator of a pool or other artificial pool covered by this by-law.

According to Sylvain Dufresne, lawyer and director of legal affairs at SolutionCondo, the syndicat de copropriété is the « the person responsible »  and is therefore required to ensure compliance with the standards set out in the By-law, and in particular to maintain a register of inspections carried out.


Administrative, financial and penal sanctions in the event of non-compliance

Failure to comply with water quality regulations for swimming pools and other artificial basins may result in administrative, financial and penal sanctions.

Depending on the nature of the default, the syndicate may be required to pay an administrative penalty ranging from $1,000 to $7,500.

On the other hand, depending on the nature of the offences, sections 23 to 28.1 of the By-law also provide for fines as penal sanctions.

For example, failure to post the register at the frequency or under the conditions prescribed by section 22 may result in a fine of $1,000 to $100,000 for an individual and $3,000 to $600,000 in other cases.

What’s more, in the case of events such as fecal, vomitus or other accidents, failures in water treatment equipment, or failure to comply with regulatory provisions, the penal sanctions are even greater.

Indeed, according to article 28:

An offence is punishable, in the case of a natural person, by a fine of $8,000 to $500,000 or, despite article 231 of the Code of Penal Procedure (chapter C-25.1), by a maximum term of imprisonment of 18 months, or both, or, in other cases, by a fine of $24,000 to $3,000,000, whoever contravenes article 8 or 17 or the second paragraph of article 18.


Our commitment at SolutionCondo

At SolutionCondo, we understand the importance of maintaining water quality in artificial basins, and we implement innovative solutions and techniques to facilitate this process.

Our team of technical experts can assist you in making the appropriate recommendations to ensure compliance with established standards. Whether through consultation, training or the installation of reading systems, we can support you.

With the summer season just around the corner, we invite you to contact us to see how we can help you implement the appropriate measures to comply with the Regulation respecting water quality in swimming pools and other artificial basins.


Article written by
Sébastien St-Pierre

Director Technical Department
Sylvain Dufresne, Lawyer
Director Legal Affairs


 Additional resources:


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Bureau 6115, Montréal
(Québec)  H3K 1G6

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514 935-6999
1 855 835-6999

fax: 514 375-1293
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